Terms & Conditions

All charges are billed to the client’s credit card unless other billing arrangements have been made. RMA will accept all major credit cards, corporate or personal checks, or cash. To open an account with RMA, please contact our corporate sales & marketing department.

Hourly Service
One half hour of travel time is charged for sedans, limousines and vans and is added to their respective two or three hour minimums.

One hour of travel time is charged for mini and full size bus services and is added to their respective three and four hour minimums.

Cancellations
RMA understands that cancellations are sometimes unavoidable. In the Washington, DC -Baltimore metropolitan region, we will accept cancellations without a charge, up to two hours before the scheduled pick-up time on all vehicles except buses. Minibuses will have a four-hour cancellation policy. Motorcoaches have a 2 week cancellation policy. International cancellations require a  48 hour notice, unless otherwise specified.

For Point-to-Point Service, a fee equal to the fare, and the appropriate chauffeur gratuity, will be charged.

For Hourly Service, a fee equal to 2 hours of service and chauffeur gratuity will be charged.

No Shows
For Point-to-Point Service, a fee equal to the fare, wait time and chauffeur gratuity, will be charged when the client does not show at the pre-arranged pick-up location.

For Hourly Service, a fee equal to 2 hours of service and appropriate gratuity will be charged when the client does not show at the pre-arranged pick-up location. To avoid a no show fee, please call our toll free number at (800) 878-7743. The dispatcher will immediately direct your chauffeur to you.

RATES ARE SUBJECT TO CHANGE

Major United States Cities RMA Services